PRIVACY POLICY

Effective Date: Last Updated February 7, 2016

 

For the purposes of this Privacy Policy, “we”, “us”, “our” and www.sleepylambs.co.uk,  www.sleepylambs.com, www.sleepylambsacademy.com (the “Website”) refer to Three Little Lambs Ltd. trading as Sleepy Lambs Sleep Academy, Sleepy Lambs Sleep Consulting.  Also, any reference to Three Little Lambs Ltd. trading as Sleepy Lambs Sleep Academy or Sleepy Lambs Sleep Consulting includes its principals, employees, consultants, agents, heirs, executors, administrators and assigns.

Your privacy is very important to us.  The purpose of this Privacy Policy is to set out the terms on which we collect, use, and disclose your personal information, and how you can request amendments to be made to your personal information or obtain more details about our Privacy Policy.

By using this Website or working with a Sleepy Lambs Sleep consultant, you acknowledge and agree that you have read, understand and accept this Privacy Policy. If you have not read, or do not understand or accept this Privacy Policy, you must not use this Website or proceed with a personal consultation.

We reserve the right to modify this Privacy Policy, or any part of it, at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their being posted on the website.

This Privacy Policy incorporates our Terms and Conditions and Refund Policy.

Section 1 –          CONSENT

When you provide us with your personal information, you consent to our collecting it and using it for the reason we have collected it.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may – at any time – withdraw your consent to our contacting you for the continued collection, use or disclosure of your information, by contacting us at info@sleepylambs.com

Section 2 –          INFORMATION WE COLLECT

In running and maintaining our Website we may collect and process the following data about you:

  1. Information about your use of our Website including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information that you provide voluntarily.
  3. Information that you provide when you communicate with us by any means.

Personal information means any information about you, by which you could be identified.  When you utilize the services of Sleepy Lambs Sleep Consulting, we collect the personal information you give us such as your name, address and e-mail address.

We may collect non-personal identification information about you whenever your they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Website, such as the operating system and the internet service providers utilized and other similar information.

Section 3 –          USE OF INFORMATION

We use the information that we collect from you to provide our Website and Services to you. In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us.
  2. To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  3. To inform you of any changes to our Website, Services or goods and products.

If you have previously availed our Services, we may provide to you details of similar Services, or other service that you may be interested in.

If you contact us, we may keep a record of that correspondence.

Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided, it can be withdrawn by you at any time.

Section 4 –          STORING YOUR PERSONAL DATA

In operating our Website, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Section 5 –          DISCLOSURE

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.
Section 6 –          LINKS

From time to time, we may post links to other websites.  Such links are provided for your reference only. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, or for any other materials, products, or services of third parties.

When you click on any third-party links, you may be directed away from our site.  We are not liable for any harm or damages related to your purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. We encourage you to carefully review any third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 7 –          ACCESS TO INFORMATION

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Section 8 –          USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to assist us in improving our Website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

Section 9 –          ELECTRONIC COMMUNICATION

The communications between you and us use electronic means. For contractual purposes, you (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.

Section 10 –       QUESTIONS AND CONTACT INFORMATION

We are responsible for the personal information under our control and ensuring that it is accurate and complete.  If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Officer at info@sleepylambs.com